Our policies, plain and simple.

The Terms of Service govern the relationship between you and Messha LLC when you use our website or purchase any of our services. They cover things like payment terms, project scope, intellectual property, cancellation, and limitations of liability.

By purchasing a Messha service or using our website, you agree to these terms. We recommend reading this document before placing an order.

The Acceptable Use Policy (AUP) defines the rules for using Messha’s services and platforms. It prohibits activities such as spamming, hosting illegal content, or attempting to compromise the security of our infrastructure.

To maintain a safe and professional environment for all clients, we enforce these guidelines strictly. Violation of the AUP may lead to immediate suspension of services.

The Privacy Policy explains what personal information Messha collects, how we use it, who we share it with, and how long we keep it. It also covers your rights under CCPA and GDPR.

Information we collect includes things like your name, email, phone number, and payment details when you become a client. We do not sell your data to anyone, ever.

The Cookie Policy explains what cookies and tracking technologies are used on messha.io, what they do, and how you can control them. Cookies are small files stored in your browser that help the site function and help us understand how people use the site.

You can manage your cookie preferences at any time through the cookie consent banner or your browser settings. Essential cookies cannot be turned off as they are required for the site to work.

The Refund Policy explains what is and is not refundable at Messha. The short version: deposits are non-refundable once work begins, the remaining balance is not owed if you cancel before launch, and Care subscriptions can be cancelled at any time with no refund for the current period.

Read this before purchasing if you have any concerns about what happens if you need to cancel your project.

The Affiliate Disclosure explains that some links on messha.io may be affiliate links. This means if you click a link and make a purchase, Messha may receive a small commission at no extra cost to you.

We only recommend tools and services we have used or thoroughly researched. An affiliate relationship never influences our recommendations — if we link to something, it is because we think it is genuinely useful.

The Earnings Disclaimer clarifies that any income or results mentioned on messha.io — such as business growth from a new website — are not guarantees of what you will experience. Results vary based on many factors including effort, market conditions, and your specific business.

Messha does not promise specific financial outcomes from our services. A website is a tool — what you do with it determines the results.

The DMCA Policy outlines how Messha handles copyright infringement claims under the Digital Millennium Copyright Act. If you believe content on messha.io or a client site we manage infringes on your copyright, this document explains the process for submitting a takedown notice.

To submit a DMCA notice, email legal@messha.io with the required information outlined in the policy document.